Who We Are
Clear Tech Guide operates as a dedicated editorial team focused on delivering practical, accessible technology guidance for adults 55 and older. Our approach prioritizes transparency and research-backed information over individual credentials.
Our Editorial Process
Every article published on our site follows a rigorous process:
- Research Phase — We gather information from authoritative technology sources including device manufacturer documentation (Apple Support, Google Help, Microsoft Support), consumer protection agencies (FTC, AARP Fraud Watch Network), and reputable technology publications.
- Content Development — Our editorial team creates comprehensive drafts using AI-assisted writing tools, ensuring consistency and coverage of key technology topics. We are transparent about using AI as a research and drafting assistant.
- Fact Verification — All step-by-step instructions, security recommendations, and device settings are cross-referenced with official manufacturer documentation and tested on current devices.
- Plain Language Review — We simplify complex technical terminology to ensure accessibility for readers of all technology experience levels, without sacrificing accuracy.
- Source Citation — Every article includes citations to authoritative technology organizations, manufacturer support pages, and consumer protection resources, integrated naturally throughout the content to support key claims.
- Update Schedule — Technology changes frequently. We maintain a review calendar to update affected articles when major software updates are released, ensuring instructions remain current.
Our Expertise Areas
Our editorial team collectively focuses on core technology knowledge domains:
- Smartphones & Tablets — iPhone, Android, iPad guidance for calls, texts, photos, apps, and settings
- Computers & Laptops — Windows, Mac, and Chromebook basics, file management, and maintenance
- Apps & Software — Email, video calling, online shopping, entertainment, and productivity apps
- Online Safety & Privacy — Scam recognition, password security, privacy settings, and safe browsing
- Smart Home & Gadgets — Voice assistants, smart TVs, streaming devices, and wearables
- Staying Connected — Video calls with family, messaging, social media basics
Transparency About AI Use
We believe in transparency about our content creation process. Our team uses AI writing tools (such as Google Gemini) to:
- Research and compile information from multiple technology sources
- Draft initial article structures and outlines
- Ensure consistent formatting and readability
- Generate step-by-step guides based on established best practices
However: All AI-generated content undergoes human editorial review for accuracy, appropriateness, and alignment with our quality standards. We verify all technical instructions against official sources and never publish AI content without verification.
Quality Standards
Technology guidance requires high standards of accuracy and trustworthiness. Our editorial process includes:
- Primary Source Verification — We cite manufacturer support documentation, consumer protection agencies, and established technology resources
- Device Testing — Instructions are verified on current device versions when possible
- Security Priority — All recommendations prioritize user safety and privacy
- Correction Policy — If we discover an error in published content, we correct it promptly and note the correction date
Our Commitment to Accuracy
Given the practical nature of technology content, we hold ourselves to high standards:
- No Unverified Claims — We don’t publish technology advice without verification from established sources
- Clear Limitations — We acknowledge when features vary by device model, operating system, or region
- Update Schedule — Content is reviewed when major software updates are released
Corrections & Updates
We are committed to maintaining accurate, current information:
- Error Reporting — If you spot an error or have feedback, please email editorial@cleartechguide.com
- Transparent Corrections — When we correct published content, we note the update date
- Software Update Reviews — Articles are reviewed when iOS, Android, or Windows major updates are released
Who This Site Is For
Clear Tech Guide is designed for:
- Adults 55+ seeking clear, patient technology guidance
- Technology Beginners taking their first steps with smartphones and computers
- Safety-Conscious Users wanting to protect themselves online
- Grandparents wanting to stay connected with family
- Caregivers & Family Members helping loved ones with technology
Our Core Values
Accessibility — Technology should be accessible to everyone, regardless of prior experience. We provide practical advice that works for real people.
Transparency — We cite our sources, acknowledge when technology varies by device, and admit when we don’t have all the answers. We recommend consulting manufacturer support for device-specific issues.
Empowerment — Knowledge is power. We provide the information users need to make confident decisions about their devices and online safety.
Patience — We never condescend. Learning technology takes time, and we’re here to help at every step.
Important Disclaimers
Technology Information: The information on this website is for educational purposes only. Device features, app interfaces, and settings may vary based on your specific device model, operating system version, carrier, and region.
Security Guidance: While we provide security recommendations, no security measure is 100% effective. For serious concerns about identity theft or fraud, contact your financial institutions and law enforcement.
Not Professional IT Support: For complex technical issues, hardware problems, or account recovery, consult the device manufacturer’s official support or a qualified IT professional.
Not Affiliated: We are not affiliated with Apple, Google, Microsoft, Samsung, or any device manufacturer or carrier. We are an independent educational resource.
Contact Us
We’re here to help! Whether you have a question, need clarification, or want to share feedback:
Email: editorial@cleartechguide.com
For general inquiries, visit our Contact Page.
Last Updated: December 2025